Yes, you need to pay in the exact transfer amount as displayed in the EMQ SEND App, which includes the remittance fee.

You can pay in cash via 7-ELEVEN ibon machine, Family Mart and Hi-life convenience stores, or go to counter of Shanghai Commercial Bank (SCB) in Taiwan.

No, you do not need a Taiwan bank account to use our service. To use the Virtual Account pay-in method, however, you will need a bank account in Taiwan with an ATM card/online banking/mobile banking supporting inter-bank transfer function.

* Note: Service fee for inter-bank transfer will be paid by you and the amount depends on the bank charge rate.

Effective January 19, 2021, payment codes will expire in 5 hours. Please make a payment as soon as you receive your QR code, barcode, or SCSB virtual account number.

Pay-in limit for a single transfer:

• Family Mart: 20,000TWD
• Hi-Life: 29,999TWD
• ibon at 7-ELEVEN: 29,999TWD
• SCSB Virtual Account: 29,999TWD

You can make a cashless payment to EMQ’s SCSB Virtual Account that shown in your EMQ transaction page through ATMs, online banking, or mobile banking.

You will receive your link to pay after 3-4 hours. Please pay within 5 hours so your link won’t expire